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WINKY / CUSTOMER CARE

Shipping Policy

Made to be noticed. Here to make shopping clearer.

Where we ship

WINKY offers free standard shipping to addresses in the United States and Canada, with no minimum purchase amount.

Shipping charges

FREE standard shipping on all orders. Shipping cost is $0.00. Applicable taxes, if any, are shown separately at checkout.

Estimated delivery

Estimated delivery is 7–10 calendar days for the United States and Canada. This is an estimate, not a guaranteed delivery date. Shipping can take longer due to fulfillment processing, carrier delays, customs clearance, weather, high volumes, or other unforeseen circumstances. Delivery dates may vary or be extended.

Order tracking

Tracking information is shared by email when available after dispatch. Tracking updates may take time to appear.

Addresses and delivery issues

Please provide a complete delivery address. If your parcel is late, lost or damaged, contact connect@winkycart.com with your order number.

Customs and duties

Import duties or taxes, if applicable, are separate from free standard shipping. Any such charges and responsibility for them should be disclosed before checkout is completed. Contact us if you need clarification before ordering.